Frequently Asked Questions
What are your terms of delivery?
Our term of delivery is (C&F) Cost, insurance & freight. the seller us, arrange for the carriage of wood by sea, insurance included to the port of destination. And provide the buyer with the documents necessary to obtain the wood from the carrier.
Which Port of Exportation Do You Use?
Port of Douala – Cameroon.
Port of Abidjan – Ivory Coast
Port of Tema – Ghana
Port of Dakar – Senegal
Port of Lomé – Togo
*Depending on the type of wood and our client’s port of discharge we ship from any of the above ports.
Where do you load from?
Port of loading are;
Port of Douala – Cameroon.
Port of Abidjan – Ivory Coast
Port of Tema – Ghana
Port of Dakar – Senegal
Port of Lomé – Togo
What wood quality you supply?
We supply grade A+ best quality wood sawn or logs.
Straight & clean cut, no holes, no cracks, no rot,no sap.
What sawn wood size do you provide?
We saw wood according to customer specification provided us by customer.
What is your payment condition?
West Africa Timber Export SARL accepts payment by T/T for both old and new customers.
Due to the expensive logging process, Inland transportation, factory and sawmill processing and export charges, we accepts payment as below;
50 % T/T deposit after sign contract or issue a proforma invoice to cover export charges and balance 50% T/T against B/L copy or upon delivery of containers at discharge port ( Old and Regular buyers )
SHIPPING DOCUMENTS INCLUDES
– Certificate of Origin
– Phytosanitary certificate
– Export declaration
– Packing list
– Shipping B/L
– Commercial Invoice
– Quality inspection certificate
.
We do not accept L/C payments terms or CAD.
We over the last 20 years have built trust and good reputation which makes over 90% of our old customer prefer to deposit 100% payment in advance. Business is base on Trust and with God’s guidance, We always deliver and customer satisfaction is assured.
Contact us for any additional information you need to know.
What is your minimum order quantity?
Our minimum order quantity is 2 containers for any wood specie.
What are your terms of delivery?
Our term of delivery is (C&F) Cost, insurance & freight & (CIF). the seller us, arrange for the carriage of wood by sea, insurance included to the port of destination. And provide the buyer with the documents necessary to obtain the wood from the carrier.
Price Terms?
CIF, CNF,FOB
How About Your Service?
We do very quick response to every issue.
How About the Quality of Your Wood?
We always choose the high-quality parts of the wood after saw cutting for exporting.
How About the Price of Your Wood?
Lower than others due to we have self-owned woodlands and use more machines than labour power to save cost. The competitive price is the basis to establish long-term and stable business relationship.
Does your logistic provide tax clearance at the port or we need to provide ourself an agency for clearing tax?
No we do not provide tax clearance . you need to provide yourself.
Do you ship to Thailand?
We ship worldwide.
Do you ship to our warehouse location or just at the port?
we ship to your port of destination.
Do you of KD?
Yes we do.
Do you and how you select and separate good wood and bad sawn wood?
Yes we do. we have experienced workers whose job is to select and separate bad and good sawn wood. product quality is our main concern here.
Delivery Time?
We will deliver the goods on time with the demand of contract and give priority to the new customer according to the production plan.
Are you Manufacturer or Trade Company?
We are Manufacturer with our own woodlands and factories in Africa, Cameroon.
Call Us
(255) 352-6258